Mobile App

I cannot select an experience
Please let us know which smartphone are you using so we can assist you better.
Thu, 10 Dec, 2020 at 11:27 PM
Will you be adding more experiences in the future?
Yes, new experiences are being created. You will be notified when these become available, along with details of pricing.
Thu, 10 Dec, 2020 at 11:29 PM
Will I need to purchase more equipment to experience other adventures?
No, your VR/AR Goggles and Holographic Explorer Cube are all you need to continue your journey of discovery - we’ll e-mail you with future adventures as the...
Thu, 10 Dec, 2020 at 11:44 PM
What is the difference between virtual reality (VR) and augmented reality (AR)?
Virtual Reality (VR) completely replaces your vision with an immersive experience that gives you the impression that you have been transported to a new envi...
Thu, 10 Dec, 2020 at 11:48 PM
Do I need a Let’s Explore Oceans holographic explorer cube to access all the VR and AR content?
Yes. To unlock the full slate of VR adventures and AR experiences you will need to purchase the complete Let’s Explore Oceans immersive mega pack that inclu...
Thu, 10 Dec, 2020 at 11:49 PM
What is the difference between “phone mode” and “goggles mode” in the app?
You can access all the amazing content in either mode. For a truly immersive experience, wearing the VR/AR Goggles is preferred. However, you can also use a...
Thu, 10 Dec, 2020 at 11:50 PM
I can’t hear any sound or the sound is too low, is there a way to adjust the audio whilst viewing the experiences?
Firstly, please make sure your phone is not in “Silent Mode”.  You can then use your phone's volume controls to adjust the sound levels. There is no wa...
Thu, 10 Dec, 2020 at 11:54 PM
How do I select experiences to play whilst wearing the VR/AR goggles?
Place the Holographic Explorer Cube in your field of view while wearing the VR/AR Goggles and rotate the menu to access the VR and AR experiences. The t...
Thu, 10 Dec, 2020 at 11:55 PM
How do I access the VR control settings whilst wearing the VR/AR goggles?
Adjust your gaze to place the ‘Arrow Icon’ inside the ‘Circle Icon’ in the middle of your view. Once activated, the control settings will appear on the scre...
Thu, 10 Dec, 2020 at 11:56 PM
How do I keep the images in the AR experiences from leaving the frame of view?
The AR content is triggered by the Holographic Explorer Cube. Hold it up and keep it in your frame of view to keep the AR content visible.
Thu, 10 Dec, 2020 at 11:57 PM

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