Mobile App

What smartphones are compatible with the app?
The free downloadable Let’s Explore app required to use your VR/AR Goggles and Holographic Explorer Cube is compatible with nearly all new and most relative...
Tue, 12 Jan, 2021 at 10:55 AM
Can I use the headset for other apps?
Our MEGA pack does not provide support to other VR games and applications, and we are not able to comment on other VR apps for your phone. Our headset was d...
Sun, 29 Nov, 2020 at 2:20 PM
How far do I have to hold the cube away from my face?
Please see this instructional video: https://www.youtube.com/watch?v=jo4b6tplgB0
Wed, 13 Jan, 2021 at 11:29 AM
What should I be seeing looking through the headset?
Please watch the quick start guide: https://www.youtube.com/watch?v=0WfcwrUT780
Wed, 13 Jan, 2021 at 11:31 AM
How do I start an experience?
Please watch the quick start guide: https://www.youtube.com/watch?v=0WfcwrUT780
Thu, 10 Dec, 2020 at 7:06 PM
How do I swap between goggles and full screen mode?
Please watch the quick start guide: https://www.youtube.com/watch?v=0WfcwrUT780
Thu, 10 Dec, 2020 at 7:06 PM
I’m having trouble seeing the images clearly in the VR/AR goggles, how can I adjust the image quality?
Please make sure the blue comfort mask is fully extended and that the plastic protective coverings have been removed from the goggles’ lenses. Additionally...
Thu, 10 Dec, 2020 at 11:53 PM
I cannot see the app in the play/app store
Please search for the application using the following links: Android: https://play.google.com/store/apps/details?id=com.Immotion.OceanExplorer Apple: ...
Wed, 13 Jan, 2021 at 3:20 AM
The AR is not showing
Please let us know which smartphone are you using so we can assist you better.
Thu, 10 Dec, 2020 at 11:26 PM
I have a blue screen when loading the experience
Please let us know which smartphone are you using so we can assist you better.
Thu, 10 Dec, 2020 at 11:26 PM

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